Legal
Terms of Service.
The agreement for using Onejump, in plain language.
Last updated September 24, 2026
These terms are the agreement between you and Onejump (“we”, “us”) for using onejumpfit.com and our coaching service. By creating an account or starting a membership, you agree to them. Our Privacy Policy explains how we handle your information.
1. Who can use Onejump
You must be at least 18 and able to agree to these terms. Keep your login details private. You’re responsible for what happens under your account.
2. Your health comes first
Onejump provides fitness coaching and education. It is not medical advice, diagnosis or treatment, and our coaches are not doctors. Check with a doctor before starting any exercise program, especially if you have an injury, a medical condition, are pregnant, or haven’t exercised in a long time. Stop and get medical help if something hurts or feels wrong. Exercise carries a risk of injury. You choose how and when to train, and you accept that risk.
3. Plans and billing
- Memberships are month to month: Blueprint ($39), Coached ($99) or Private ($199) per month, plus any tax. Prices are shown before you pay.
- Your membership renews automatically every month on the same date, and we charge the card you gave at checkout, until you cancel.
- Payments are processed by Stripe. If a payment fails, we or Stripe may retry it, and coaching may pause until it goes through.
- If we change a price, we’ll email you at least 30 days before it applies to you. You can cancel before then.
- You can switch plans. The change applies from your next billing date unless we agree otherwise.
4. Cancelling
Cancel any time from your account page. There is no contract, no cancellation fee and no minimum term. Your membership stays active until the end of the month you’ve paid for and then stops. You won’t be charged again.
5. Refunds
If you’re a new member and Onejump isn’t working for you, email [email protected] within 14 days of your first payment and we’ll refund that first payment in full. After that, payments already made aren’t refunded, but you can cancel so you’re not charged again. Where the law gives you a right to a refund, that right always applies.
6. Your coach
Coached and Private members are matched with a certified coach, or one working toward certification. If you don’t get on with your coach, tell us and we’ll switch you at no cost. Coaches aim to reply to messages within the times shown for your plan, but response times are goals, not guarantees.
7. Results
Results depend on you: your training, sleep, food, health and consistency. We don’t promise any particular result.
8. Using the service fairly
Don’t share your account, copy or resell our programs, harass coaches or other members, upload anything illegal or that isn’t yours to share, or try to break or misuse the site. We may suspend or close accounts that do. If we close your account without you breaking these terms, we’ll refund any unused paid time.
9. Our content and yours
Programs, videos, text and the Onejump name and logo belong to us and are for your personal use while you’re a member. Anything you send us, such as videos and check-ins, stays yours. You give us permission to use it only to coach you and run the service.
10. Limits on our liability
We provide Onejump as is and do our best to keep it running and accurate, but we can’t promise it will be uninterrupted or error-free. To the extent the law allows, we aren’t liable for indirect or consequential losses, and our total liability to you is limited to what you paid us in the 3 months before the claim. Nothing here limits liability that can’t be limited by law.
11. Changes to these terms
We may update these terms. We’ll change the date at the top and, for significant changes, email members first. If you keep using Onejump after a change takes effect, the new terms apply. If you don’t agree, you can cancel.
12. Governing law
These terms are governed by the laws of the State of Rhode Island, USA, without regard to its conflict-of-law rules. If you have a problem, please email us first. Most things can be sorted out quickly.